Open Orders: Icons and Symbols
There is a number of symbols and icons used in Open Orders to display visually the condition of the order: paid, unpaid, direct order, an order from a specific selling channel, locked order, parked order, etc. These make the order easy to spot on the screen, saving the time opening orders individually to check them.
Table of contents
- The General Info column
- The Fulfillment column
The General Info column
In the general info column, you can view the following information about the order. You can hover over an icon to view additional explanations.
|An identifier of a selling channel. Each selling channel has its own identifier. In the simple view, a text identifier of a channel is displayed.|
|DIRECT order (the order that was created in the system manually). In the simple view, a text identifier of a DIRECT order is displayed.|
|The status of an order is paid. The icon changes for different currencies. In the simple view, a paid order is marked with the symbol|
|The status of an order is unpaid. The icon changes for different currencies. In the simple view, an unpaid order is marked with the symbol|
|The picklist is printed for an order. In the simple view, the following icon is displayed|
|The picklist is not printed for an order. In the simple view, the following icon is displayed|
|The shipping label is printed for an order. In the simple view, the following icon is displayed|
|The shipping label is not printed due to a printing error. Fix the error to print the label successfully.|
|The shipping label is not printed for an order. In the simple view, the following icon is displayed|
|The invoice is printed for an order. In the simple view, the following icon is displayed|
|The invoice is not printed for an order. In the simple view, the following icon is displayed|
|Rules engine has run on the order. In the simple view, the following icons are displayed: or|
|The order is locked. Locked orders cannot be edited without being unlocked. While an order is locked, the items in the order don't affect the available stock level calculations in My Inventory.|
|The order is parked. Parked orders cannot be edited without being unparked. While an order is parked, the items in the order continue to affect the available stock level calculations in My Inventory.|
|The order has an order note.|
|The order has multiple order notes.|
|The order has been added to a pickwave.|
|The pickwave for this order is already completed.|
There is a number of order tags that you can apply to orders to mark and differentiate between them easily. These tags enable you to flag orders with your own rules. For example, a blue star may be the indicator of an order that needs to be processed urgently.
There are two order tag shapes ( or ) that can be one of the three colors (red/green/blue):
These are default identifiers created to quickly recognize any specific orders: Amazon prime orders, eBay charity orders, orders containing customization, etc. They are added to the system either with a channel integration or with an application and applied to orders automatically.
|Amazon B2B Order.|
|Amazon Premium Order. For more details on Amazon shipping see here.|
|Amazon Prime Delivery. For more details see here.|
|An order contains customizations.|
|eBay Charity Order. Identifies an order which has a part or all of the proceeds going to a charity.|
|eBay Click + Collect Order.|
|eBay Combined Order Split. For more details on eBay combined invoice orders see here.|
|eBay Global Shipping Program Order. More details here.|
|eBay Plus Order.|
|The order contains items that require gift wrapping.|
|Newegg Premier Order.|
|Orders shipped by Newegg.|
|Pre-Order. Identifies a pre-order: an order for an item that has not been released yet.|
|Replacement Order. Currently only supported for Amazon.|
|Scheduled Delivery. The order should be shipped on/delivered by a specific date.|
|Shopify POS Order. More details on Shopify POS orders here.|
You can also create your own custom identifiers in the Settings > General Settings > Order Settings > Identifiers section. More details here.
The Fulfillment column
|Stock is fully allocated to this order.|
|There is more stock allocated to this item than required.|
|There is enough stock to fulfill this order, but no stock is allocated.|
|There isn't enough stock to fulfill this order.|
|This order cannot be fulfilled as there are no items.|
See this guide for more information on open orders fulfillment.
- The Open Orders screen overview
NB! For the documentation on the earlier version of the Open Orders screen, see here.