Open Orders: Icons and Symbols

There is a number of symbols and icons used in Open Orders to display visually the condition of the order: paid, unpaid, direct order, an order from a specific selling channel, locked order, parked order, etc. These make the order easy to spot on the screen, saving the time opening orders individually to check them.

Info! Depending on the type of view (advanced or simple) some icons and symbols may have a different shape. Instead of an icon, you may also see a text identifier in a simple view. The simple view type is still under development.

Table of contents

The General Info column

In the general info column, you can view the following information about the order. You can hover over an icon to view additional explanations.

OpenOrders GeneralInfo v3

Symbol Definition
Amazon v3 An identifier of a selling channel. Each selling channel has its own identifier. In the simple view, a text identifier of a channel is displayed.
direct DIRECT order (the order that was created in the system manually). In the simple view, a text identifier of a DIRECT order is displayed.
paid The status of an order is paid. The icon changes for different currencies. In the simple view, a paid order is marked with the symbol PaidSimple
unpaid The status of an order is unpaid. The icon changes for different currencies. In the simple view, an unpaid order is marked with the symbol UnpaidSimple v2
picklist printed The picklist is printed for an order. In the simple view, the following icon is displayed yes
picklist notprinted The picklist is not printed for an order. In the simple view, the following icon is displayed no
label printed The shipping label is printed for an order. In the simple view, the following icon is displayed yes
shippinglabelerror The shipping label is not printed due to a printing error. Fix the error to print the label successfully.
label notprinted The shipping label is not printed for an order. In the simple view, the following icon is displayed no
invoice printed The invoice is printed for an order. In the simple view, the following icon is displayed yes
invoice notprinted The invoice is not printed for an order. In the simple view, the following icon is displayed no
rulesengine Rules engine has run on the order.  In the simple view, the following icons are displayed: yes or no
locked The order is locked. Locked orders cannot be edited without being unlocked. While an order is locked, the items in the order don't affect the available stock level calculations in My Inventory.
parked The order is parked. Parked orders cannot be edited without being unparked. While an order is parked, the items in the order continue to affect the available stock level calculations in My Inventory
ordernotes The order has an order note.
Notes The order has multiple order notes.
pickwave add The order has been added to a pickwave.
pickwave complete The pickwave for this order is already completed.

Order tags

There is a number of order tags that you can apply to orders to mark and differentiate between them easily. These tags enable you to flag orders with your own rules. For example, a blue star may be the indicator of an order that needs to be processed urgently. 

Note! Only a single tag can be assigned to an order.

There are two order tag shapes (tag r or tag s) that can be one of the three colors (red/green/blue): 

Symbol Definition
tag1 Tag 1
tag2 Tag 2
tag3 Tag 3
tag4 Tag 4
tag5 Tag 5
tag6 Tag 6

Custom identifiers

These are default identifiers created to quickly recognize any specific orders: Amazon prime orders, eBay charity orders, orders containing customization, etc. They are added to the system either with a channel integration or with an application and applied to orders automatically.

Symbol Definition
AMAZON BUSINESS Amazon B2B Order.
AMAZON PREMIUM Amazon Premium Order. For more details on Amazon shipping see here.
AMAZON PRIME v2 Amazon Prime Delivery. For more details see here.
CUSTOM An order contains customizations.  
EBAY CHARITY eBay Charity Order. Identifies an order which has a part or all of the proceeds going to a charity.
EBAY CLICK COLLECT eBay Click + Collect Order.
eBaycombined eBay Combined Order Split. For more details on eBay combined invoice orders see here.
EBAY GSP eBay Global Shipping Program Order. More details here.
EBAY PLUS eBay Plus Order.
GIFT WRAPPING The order contains items that require gift wrapping.
NEWEGG PREMIER Newegg Premier Order.
NEWEGG SBN Orders shipped by Newegg. 
PRE ORDER Pre-Order. Identifies a pre-order: an order for an item that has not been released yet. 
REPLACEMENT Replacement Order. Currently only supported for Amazon. 
SCHEDULED Scheduled Delivery. The order should be shipped on/delivered by a specific date.
SHOPIFY POS Shopify POS Order. More details on Shopify POS orders here.

You can also create your own custom identifiers in the Settings > General Settings > Order Settings > Identifiers section. More details here.

The Fulfillment column

The fulfillment column shows if the order can be fulfilled using the available stock level in the location that the order is saved in. 

OpenOrders Fulfillment v2

Note! The stock gets allocated to orders based on the sorting that you have provided for the view. For example, if you need to allocate stock to open orders based on the order's receive date, make sure to set view sorting to Received Date by Ascending/Descending. More info on the views sorting here.
Symbol Definition
FullyAllocated v2 Stock is fully allocated to this order. 
OverAllocated There is more stock allocated to this item than required.
SufficientStock v2 There is enough stock to fulfill this order, but no stock is allocated.
InsufficientStock v2 There isn't enough stock to fulfill this order.
NoItems This order cannot be fulfilled as there are no items.

See this guide for more information on open orders fulfillment.

Further reading

NB! For the documentation on the earlier version of the Open Orders screen, see here.