Actions

Overview
When using the rules engine, there are a number of actions that can be performed on an order when the order satisfies the appropriate conditions. This document will give a brief overview of the currently available actions.

Rules Engine Actions

An action is a process that can be applied to an order once an order has met a condition, or a number of conditions, specified in a rule. Please be aware that despite actions being taken, they can be reversed by either manually changing the order or through the actions of a script. Please see our main rules engine documentation for information on when the rules engine will run.

Action Description
Assign Postal Service to an Order This will allow a Linnworks postal service to be automatically applied to the order. For more information on postal services, please see this guide.
Assign Order to Folder This will assign the order to a Linnworks Folder. Please note that an order can be assigned to multiple folders however if "An order can only be associated with a single folder" is enabled and the Rules Engine is running on an order that is already assigned to a folder, this order will be re-assigned and remove from the former folder.
Assign Order to Location This will assign the order to a Linnworks Location.
Split order into packages of maximum weight

Order will be split into packages with the maximum weight set in the action.

With Composites, only the children will be used.

Split order into packages of maximum value

Order will be split into packages with a maximum value set in the action. The value will be based on Order item Unit Price.

Composite children will use an equal share of the value of the parent.

Please Note! This action will split the order into multiple packages where the maximum weight of the items in each package is that which is defined by the Action in the Ruleset.

Split order into packages of single items Order will be split into packages with only one item in each.
Assign Order Extended Property This will allow an order extended property to be automatically inserted in the order. For more information on order extended properties, please see this guide. For the various extended property types and uses see this guide.
Lock Order This will lock the order. Locked Orders cannot be edited without being Unlocked. While an Order is Locked, the items in the Order don't affect the Available Stock Level calculations.
Park Order This will park the order. Please note that Parked Orders cannot be edited without being Unparked. While an Order is Parked, the items in the Order continue to affect the Available stock level calculations. 
Assign a tag to order  This will assign a tag to the order.