eBay Click & Collect

Overview
eBay Click & Collect allows an eBay buyer to collect their purchase from a nearby Argos store. As a seller, you dispatch orders exactly as if they were home deliveries. The only difference is you address the parcel to the buyer's chosen Argos store rather than their home address.

Table of Contents

How it Works

eBayClickAndCollect

  • eBay automatically adds Click & Collect to all your eligible listings
  • Your Click & Collect listing will need to offer a FAST & FREE service with an eligible carrier. More information can be found here
    • The selected shipping service must meet eBay terms and conditions as part of the Click & Collect service
    • eBay does not allow merchants to charge buyers for shipping when using Click & Collect
  • A buyer purchases one of your items that is eligible for Click & Collect
    • The buyer selects a local Argos store for delivery of their purchase(s)
  • Linnworks downloads the order
  • The delivery Address is automatically updated to be the selected Argos store
  • An eCP code is applied as part of the address information
  • Pick, pack and print the shipping label from Linnworks as you would for any other shipping service
  • Process the order and on next sync, Linnworks will send a Despatch notification to eBay

Points of Note

  • Other than checking the delivery address there is no way to identify an eBay Click & Collect order.
  • The PayPal address will not overwrite the delivery address
  • Shipping mapping will apply in the same way as is does for all other eBay orders
  • Order Automation Scripts and Automation Rules that assign shipping services will still run as intended
  • Orders for multiples of the same SKU from one buyer at the same time will be merged into a single order
  • Orders for multiple unique SKU's from one buyer are sent to Linnworks as new orders and will create a unique order for each SKU 
    • Do not modify the address in Linnworks in an attempt to merge these orders as the eCp code is required by Argos/eBay to be matched to the original order on eBay
    • Please refer to the guidelines provided by eBay for more details here