Configure Privalia Channel Integration 

This guide details the settings that can be configured for a Privalia channel, once it has been added to Linnworks

Table of Contents


To configure a Privalia channel it must already be added to Linnworks

Configure Channel Settings

Click on the pen icon in the channel integration screen for the required Privalia integration

Options Available


  • Enabled: Tick this option to allow communication between Linnworks and Privalia, without this ticked no information will be sent to Privalia or received from Privalia


  • Update Inventory: Allow Linnworks to submit changes in stock level to Privalia. Linnworks supports multiple stock locations for additional warehouses / fulfillment centres / suppliers. Ensure you set which Linnworks locations are used when submitting changes in stock level to your channel via the Location Mapping screen accessed from the main Channel Integration screen
  • Price Change: Price Change is designed to speed up the process of updating the sales channel once a Linnworks stock item has had its listing price updated and saved
  • Max Listed: This specifies the maximum level that will be sent to the channel
  • Stock Percentage: This will send a percentage of the currently available stock level to the sales channel
  • End When: This enables you to force the listing to end when the stock level gets to the specified amount as opposed to the default value of zero
    • For more details go to the End When guide. 

  Listings is designed to update the listings on the mapping page once every 12 hours, but for any reason it has not, then the Download Listings button here allows you to force the update.

  • Listing Download in Progress: This tick box will tick itself if a Listing Update has begun
  • Listing Download Start Time: This will show the date and time of when the update has begun
  • Last Manual Download: This will show the date and time of when the last manual update was run
  • Listing Download Estimated Completion: This will give you an estimate of when the listings download will be complete – the time can vary depending on server speeds and amount of listings
  • Download Listings: Click on this button to force Linnworks to request an update from the channel for your active listings.


  • Despatch Notes: After processing an order in Linnworks a despatch notification will be submitted to the channel. When the option is disabled no despatch information will be submitted to Privalia
  • Order Sync Date [UTC]: This shows the date and time when Linnworks last synchronised with the channel

  API Settings

  • Shop ID: This can be found by logging into your Prevalia seller portal and selecting My Account > Settings and copying the ID
  • Country: This is the regional marketplace that you wish to integrate
  • API Key: Click on your email address in the Prevalia seller portal, which will then display the API key
  • Shop URL: This is the web address of your Prevalia store
  • Default Currency: This is the currency your store produces orders in. If no value is selected, your default Linnworks currency will be used for orders

Next Steps