Configure Sears Channel Integration 

This guide details the settings that can be configured for a Sears channel, once it has been added to Linnworks

Sears have updated their authentication method, as such we will no longer be using password in the channel config but instead this needs to be updated to reflect the authentication key and seller Id

Table of Contents


To configure a Sears channel it must already be added to Linnworks

Configure Channel Settings

Click on the pen icon in the channel integration screen for the required Sears integration

Options Available


  • Enabled: Tick this option to allow communication between Linnworks and Sears, without this ticked no information will be sent to Sears or received from Sears
  • Email address: The Email address associated with your Sears account
  • Seller Id: The Seller Id associated with your Sears account
  • Auth Key:  The Authentication Key associated with yout Sears account
  • Test: Used to confirm the supplied credentials work correctly allowing communication between Sears and Linnworks
1. Log into the Sears Seller Portal via .
2. Navigate to the Account Settings page via the blue button in the upper-right hand corner of the Home page, it should display your name.
3. Click on the link that says “Account Info”, and scroll down to the “API Authorization Key” section and click the orange button labeled “Generate New Key.
4. Within Linnworks, edit your Sears Channel config
5. Copy and paste the Seller ID value found from the Account Settings page in Sears to the "seller ID" field in your Linnworks Sears channel config
6. Copy and paste the newly generated API Key into the “API Authorization Key” field in your Linnworks Sears channel config
7. Click Save in your Linnworks Sears channel config


  • Update Inventory: Allow Linnworks to submit changes in stock level to Sears

  Listings is designed to update the listings on the mapping page once every 12 hours, but for any reason it has not or you require updated listings more regularly, then the Download Listings button here allows you to force the update.

  • Listing Download in Progress: This tick box will tick itself if a Listing Update has begun
  • Listing Download Start Time: This will show the date and time of when the update has begun
  • Last Manual Download: This will show the date and time of when the last manual update was run
  • Listing Download Estimated Completion: This will give you an estimate of when the listings download will be complete – the time can vary depending on server speeds and amount of listings
  • Download Listings: Click on this button to force Linnworks to request an update from the channel for your active listings.


  • Despatch Notes: After processing an order in Linnworks a despatch notification, Tracking number (if available), the selected Shipping Vendor and Postal Service will be submitted to the channel. Sears then compares the Postal Service and Vendor to an internal list, which is available in the Recognised Shipping Vendors and Services section below. If no match is made, the shipping service will appear as "Standard" on the channel. When the option is disabled no despatch information will be submitted to Sears
  • Order Sync Date [UTC]: This shows the date and time when Linnworks last synchronised with the channel
  • Include commission: Use this option to include commission in the item price
  • UTC offset: Offset order received time by number of hours. All orders are logged in the system in UTC time, if you want to offset to your local time zone use this setting. Otherwise leave as 0.
  • Default Sears location: This sets a default value such that all Linnworks locations will map to a single Sears Location
  • Currency: All orders downloaded will use this as the currency

Recognised Shipping Vendors and Services

The following vendors are recognised by Sears and will display on orders when Linnworks sends despatch nofitications to the channel. If the Linnworks shipping vendor is not on the list below, Sears will display the courier as "Standard".

Shipping Vendor Description
AIT Worldwide Logistics LTL
AIM Transportation LTL
AM Home Delivery LTL
Home Direct USA Standard
White Glove
Best Overnite LTL
Crystal Motor Express LTL
Ceva Logistics LTL
Conway LTL
Demar Standard
DHL Priority
Estes Express Lines LTL
Fox Brothers Transfer Incorporated LTL
FedEx Next Day
Second Day
FedEx Freight LTL
FedEx SmartPost Smart Post
Lasership LTL
Land Air Express LTL
Main Freight Inc LTL
Manna Freight Systems LTL
New England Freightways LTL
Old Dominion Freight LTL
Ontrack Logistics LTL
Pilot Freight Services LTL
Pitt Ohio LTL
Pickup Pickup
A. Duie Pyle LTL
YRC Freight LTL
R+L Carriers LTL
Road Runner LTL
Saia LTL Freight LTL
SJ Transportation LTL
Southeastern Freight Lines LTL
SEKO Worldwide LTL
Towne Air Freight LTL
UPS Next Day
Second Day
Next Day Saver
Sure Post
USF Holland LTL
USPS Priority
First Class
Standard Mail
Parcel Post

Next Steps