Linnworks Desktop Documentation

Extract Inventory - Update

This guide will explain how to update Linnworks inventory items from the retrieved product data stored on live listings.

Update Listings

An update is an act of using the downloaded listing data to amend existing Linnworks Inventory Items such that they are overwritten with the data provided by the sales channel. This can be achieved on an individual SKU base or in bulk on a selected set of SKU's for the current channel.

Please Note! It's not possible to add new variation child into existing variation group using Extract Inventory tool when updating SKU. In this case, the whole variation group needs to be deleted from Linnworks and created again.

 

Preview / Edit prior to update

It is possible to view/amend the details that will be used prior to item creation by clicking on any of the Details / Images / Properties / List. Desc. buttons for the selected item. This will display a screen similar to the My Inventory Edit Item screen allowing you to update the values that have been retrieved via the download process and save the changes internally to Linnworks. This will not affect the live listing. Once any required changes have been made click the Save button.

Warning!
Please note that listing description, returns, payment and shipping policies will not be extracted from channel listing.

Before updating existing listings please review configurator settings and stock item details as your listing data will be overwritten. Select only those details that you wish to change.

Update Inventory Items

Details

The properties from the Details tab will be used to update the following properties on the existing linked Linnworks Inventory Item
Extract Inventory Inventory Item Action
Item Title General tab - Item Title The Linnworks inventory Item title will be overwritten
Quantity Stock Level No change will be made to the stock level for the Linnworks inventory item
Purchase Price General Tab - Purchase Price No change will be made to the purchase price of the Linnworks inventory item
Retail Price General Tab - Retail Price The Linnworks inventory item Retail price will be overwritten
Metadata General Tab - Metadata The Linnworks inventory item Metadata will be overwritten if Metadata is provided

Weight and package dimensions

Weight and package dimensions from the listing will replace the weight and packaging dimensions on the linked Linnworks Inventory Item.

Images

Images downloaded from the listing will replace the images existing on the linked Linnworks Inventory Item
Extract Inventory Inventory Item Action
Images Images tab All existing images will be removed from the Linnworks inventory item and replaced with those downloaded from the listing. Even if there are no downloaded images the existing ones will still be removed from Linnworks.

Extended Properties

Properties such as Item Specifics downloaded from the listing will either create new or update existing extended properties on the linked Linnworks Inventory Item
Extract Inventory Inventory Item Action
Name / Value / Type Extended Properties tab - Name / Value / Type
  • Where the Extended Property name DOES NOT exist on the Linnworks inventory item a new property will be added
  • Where the Extended Property name DOES exist on the Linnworks inventory item the property Value and Type will be updated

Link Items

For an Update to take place there must already be a link in place for the listing data to be added to Linnworks inventory item. Ticking this option displays a child option called Listing Descriptions which is used to add/update channel-specific titles and prices to the Linnworks Inventory item
Extract Inventory Inventory Item Action
Listing Description - Product pricing/titles
 Listing Descriptions tab - Product pricing/title by channel
  • Listing - Price and title from this listing will update the Linnworks inventory item
  • Listings with same SKU from the same channel - Prices and titles from all listings with the same SKU on this channel will update the Linnworks inventory item
  • Listings with same SKU from all channels - Prices and titles from all listings with the same SKU across all channels that Extract Inventory supports will update the Linnworks inventory item

Listing Templates

Use this option to link a listing created outside of Linnworks to a Linnworks listing configurator which will allow the use of the update / revise functionality within Linnworks to take full control of the listing for modification. Select the required Listing Configurator from the dropdown list and a new Listing Template will be created with all relevant properties from the listing being mapped.

Amazon additional options:
  • Select the type of listing template to be created:
    • Catalog template - behaves like an Amazon Catalog listing. Titles, descriptions and images cannot be updated on the listing.
    • Listing template - all details that can be extracted and added to the template can also be edited on the listing later on.
  • Add browse node to configurator - Linnworks will fetch browse nodes from your Amazon listing and add them to the selected configurator.
  • Add attributes to configurator - Item specifications that do not exist in the configurator will be added and mapped to the respective extended property.
Please note the below limitations:
  • Categories - the Category on the listing and the selected Configurator must match for the browse node and attributes to be added to the Configurator. Otherwise, no attributes or browse nodes are added.
  • Variation listings: the Variation theme on the listing and the selected Configurator must match - otherwise the template will not be created.
eBay additional options:
  • Add Categories to configurator - Categories that do not exist in configurator will be added to available categories. If the extended property for the category hasn't been set it will be selected.
  • Add item Specifics to configurator - Item specifications that do not exist in configurator will be added to the configurator and mapped to the extended property.

Update individual inventory item

Find the listing that you wish to use to update an existing Linnworks inventory item. Select the Update button on this row to display the Update Inventory Items dialogue allowing you to define which aspects of the inventory item will be updated by ticking the required options and clicking the Update button. To perform bulk updates select multiple rows from the grid either by using the standard windows functionality of Ctrl + Click or Shift + Click. Once all the required listings are selected click the Update button above the grid at the top right of the screen

To update listings in bulk - selected listings

The only difference between individual and Bulk is the number of listings that have been selected for creation.

  1. Select multiple listings either by using the standard windows functionality of Ctrl + Click or Shift + Click.
  2. Click Update to perform the final action and add a new product to your Linnworks Inventory.

The length of time update all of the listing data will depend on the number of listings that have been selected.

To create listings in bulk - all listings

To update inventory for all your listings on all the pages at once press the Gear button > All filtered > Update.