Linnworks Desktop Documentation

Customers Import

Overview
This import allows the import of customer details into the Linnworks database. These Customers will then be available for lookup when creating new Direct Orders.
Customers Import

Table of Contents

Available Columns

Legend

Key Description
Compulsory This field is a compulsory requirement for the import. The data must exist as a column in the CSV and be mapped to the named field.
Additional This field relies on dependent data that is a compulsory requirement for the import. If this field is included in the import then the dependent fields must also be mapped.

Columns

Key Column Description Dependent fields
Paid Email The primary email address for identifying this cutomer  
Paid Name The full name including titles for the customer  
Paid Address1 Line 1 of the address used for both delivery and billing purposes  
  Address2 Line 2 of the address used for both delivery and billing purposes  
  Address3 Line 3 of the address used for both delivery and billing purposes  
  Company name The company name as used in the address used for both delivery and billing purposes  
  Country The country name as used in the address used for both delivery and billing purposes  
  Postcode The postcode / zipcode as used in the address used for both delivery and billing purposes  
  Region The region / state / county as used in the address used for both delivery and billing purposes  
  Secondary Email An additional email address for the customer  
  Secondary Phone An additional phone number for the customer  
  Telephone The primary phone number for the customer  
  Town The town name as used in the address used for both delivery and billing purposes  

Example Customer Import Files