Process Orders Import

This import triggers Open Orders in Linnworks to be marked as processed in bulk. This can be used where past orders have been downloaded from a newly integrated selling channel mistakenly to 'tidy up' the Open Orders screen.
- This Import only requires one field - Order ID. Linnworks Order Id, not Order Reference (Channel Order ID).
- It will mark Open Orders as Processed; it can not be used to update orders that have already been marked as Processed.
- This process is subject to any Error Prevention options you have configured in Settings > General Settings > Order Settings > Error Prevention > Pre Processing.
- It will not mark as processed orders that are parked and locked in non-fulfilment locations.

Table of Contents

Audit Trail

The audit trail of order normally states the user that processed the order. However, when importing processed orders via CSV file, the audit trail will give the user a DATA IMPORT. The audit trail for orders can be accessed by going to Processed Orders and searching for the order, click the plus sign next to the relevant order, and then the Audit Trail tab.

Available Columns

Similar fields have grouped the available columns below for convenience. They may appear in a different order when exported. The order can be changed on the Column Mapping screen of the export configurations. For more information on this, please see out Column Mapping documentation.


Key Description
Compulsory This field is a compulsory requirement for import. The data must exist as a column in the CSV and be mapped to the named field.
Additional This field relies on dependent data that is a compulsory requirement for the import. If this field is included in the import, then the dependent fields must also be mapped.
Forbidden When the field is included in the import, the additional named field(s) are not permitted to be mapped and included in the import. Inclusion of both fields in the same import will prevent the import from executing.

Columns - Order References

Key Column Description Dependent fields
Paid Order Id The Linnworks Order number for the order to be marked as processed  
  Tracking Number The Postal tracking number that should be assigned to the order, if a Tracking Number is not supplied the field will be left blank on order and the sales channel. This cannot be updated in Linnworks after the order is processed  

Columns - Order Dates

Key Column Description Dependent fields
  Shipping Date The date the order was processed in the format yyyy-MM-dd HH:mm:ss, if no date is supplied the date and time the import was executed will be used as the Processed date  

Columns - Stock Items

Key Column Description Dependent fields
  Location Linnworks Inventory location that stock level changes will be allocated against  

Columns - Shipping and Packaging

Key Column Description Dependent fields
  Postal Service The Postal Service used to dispatch the order. Note! The service provided must match one that is defined in Linnworks.  

Example Files