Linnworks Desktop Documentation

Import & Export Data - View Logs

Overview
The View Log option is identical for both Import & Export Data, giving the user of Linnworks the ability to investigate the history of Imports and Exports seeing when they were executed and if any errors were reported at the time.
Data Import & Export - View Log

Table of Contents

Accessing the Logs

  1. Select Settings > Import & Export data
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  2. For Import logs, select Import data
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    • Click the View Log button to display the logs for the required Import
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  3. For Export logs, select Export data
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    • Click the View Log button to display the logs for the required Export
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  Import Session Logs

The import Session Log provides a history of when the import was executed and details pertaining to the events that took place during the import.

Column Name Description
Session Date The date and time in UTC when the import process started execution.
Complete Date The date and time in UTC when the import process finished execution.
Error If any errors were reported during the import a warning triangle is displayed to quickly highlight the issue. Double-click on the row with the warning triangle to see the error message. 
Rows  Shows how many rows were in the import file.
Skipped A file will be skipped if it is identical to the previously imported file.
Seconds Shows how long it took Linnworks to download a copy of the file to our servers.
Messages A number is displayed to highlight if any messages were reported during the import. Double-click on the number to see the messages.
File If a copy of the file was downloaded to our servers and is available, click on the Download button to retrieve a copy. Imported files are kept up to 5 days after the import was executed.

  Export Logs

Column Name Description
Session Date The date and time in UTC when the export process started execution.
Complete Date The date and time in UTC when the export process finished execution.
Error If any errors were reported during the export a warning triangle is displayed to quickly highlight the issue. Double-click on the row with the warning triangle to see the error message. 
Rows Shows how many rows were generated and saved in the exported file.
Messages A number is displayed to highlight if any messages were reported during the export. Double-click on the number to see the messages.