Virtual Printer

The standard behaviour of printing from a web browser forces the document to first display on the screen as a preview. Linnworks Virtual Printer is a desktop application that enables Linnworks.net to send printing jobs (e.g. invoices or shipping labels) directly to a printer without the extra step.

Using Virtual Printer also allows assigning specific printers to different printing templates (invoices, pick lists, etc) to select and print documents for multiple orders requiring different printers simultaneously.

Table of contents:

Requirements

  • Virtual Printer 1 is only suitable for computers with Windows operating systems.
  • Virtual Printer 2 can be installed on computers with Windows or Mac operating systems. 

  • Printers need to be connected and configured on the same computer the Virtual Printer application is installed on, to add them to the application. For printers connected to different computers, a separate Virtual Printer application needs to be installed on each computer.

  • The Virtual Printer application must be running on the computer it is installed on, for the printers to be available for use in Linnworks.net. We recommend configuring the application to start when the computer is started. See steps here for VP1 and here for VP2.

  • Zebra label printers may require installing Seagull Scientific drivers when using Virtual Printer 2 to ensure the best print quality. See more here.

Virtual Printer tab

To download Virtual Printer or to see and remove the installed printers, go to Settings > General Settings > Virtual Printer. The Virtual Printer tab is divided into two sections.

Virtual Printer version

This section allows you to switch between the two versions (Virtual Printer 1 and 2) and download the suitable Virtual Printer application on your computer to begin the installation.

The title of the section will display which Virtual Printer version (1 or 2) you are currently using and/or can download from the section.

To switch between Virtual Printer versions, click on the Switch to Virtual Printer 1/2 button on the upper right of the section.

VP new versiontab

Please note! Virtual Printer 2 is currently in Open Beta stage.

Depending on the Virtual Printer version you have switched to, you will see either one or two download buttons for the Virtual Printer application.

Virtual Printer 1:
  • Download Virtual Printer 1.0 (Windows Only) - click to download the Virtual Printer 1 application compatible only with computers running Windows operating systems.
Virtual Printer 2:
  • Download Virtual Printer 2.0 for Windows click to download Virtual Printer 2 application for a computer running on a Windows operating system.
  • Download Virtual Printer 2.0 for Mac - click to download Virtual Printer 2 application for a computer running on a Mac operating system.
NB! Pop-ups need to be allowed in your browser to download the application.

Installing Virtual Printer 1.0

  1. Download the installer from the Download Virtual Printer 1.0 (Windows Only) button.
  2. Find and double-click the file virtual_printer_installer.exe.to launch the installer.
  3. Follow the steps in the installer.
  4. Once the installation is complete, leave the Launch Virtual Printer Client option ticked and click Finish. The Virtual Printer Client application will automatically open displaying a login screen.
  5. Proceed with the login and configuration steps provided here

Installing Virtual Printer 2.0

  1. Download the suitable version from the available buttons.
  2. Find and double-click the file VirtualPrinter2.0Setup.exe to launch the installer.
  3. Once the installation is complete, a desktop shortcut called Virtual Printer 2 is created and the application is automatically opened displaying a login screen.
  4. Proceed with the login and setup steps provided here.

Installed Printers

This section displays the printers added to all Virtual Printer applications of the same version (1 or 2) connected to your account and their current connectivity status. Every printer in this list with the status Connected is available for use when printing via Linnworks.net.

If you have downloaded and configured both Virtual Printer 1 and Virtual Printer 2 applications, the list of installed printers displayed will depend on which version you have instructed the system to use via the Switch to Virtual Printer 1/2 button on the top right of the first section.

Steps for adding and editing printers on a Virtual Printer application are available here for Virtual Printer 1 and here for Virtual Printer 2.
VP installed tab

Grid view

  • Status: Displays whether a printer is currently offline or connected to Linnworks net.
    • Connected - the printer is available for use via Linnworks.net
    • Offline - the printer is currently not available via Linnworks.net
  • Computer name: the name of the computer on which the Virtual Printer application with the added printer is installed.
    • For Virtual Printer 1, this name is by default set as the PC system name and can be edited following the steps here.
    • For Virtual Printer 2, this name is chosen by the user during application setup and can be edited following the steps here.
  • Printer name: the name given to the printer when added to the Virtual Printer application. 
    • For Virtual Printer 1, this name is chosen by the user when the printer is added to the Virtual Printer 2 application and cannot be edited later.
    • For Virtual Printer 2, this name is chosen by the user when the printer is added to the Virtual Printer 2 application and can be edited following the steps here.
  •  Delete: click to delete the printer from the displayed list. To remove a printer from the VP application itself, see the steps here for Virtual Printer 1 and here for Virtual Printer 2. 

 

Next steps: