User Permissions
Overview Everyone that uses Linnworks is required to log in using their own unique user account. Permissions can be set either based on user type (Admin vs regular user) or by using Group or User-specific permissions (only available for
Subscription plans Advanced and higher). Every Linnworks system is controlled by an Account holder and Admin users that can grant access for other users, and control their permissions.
Only Admin users have access to the User Management screen in Linnworks.
Account Management
Provides access to the pages detailed below which relate to your Linnworks subscription and accessing support
Title |
Description |
Billing |
The Billing page is available to be accessed from the User drop down |
Details |
The Account Details page providing company contact details is available to be accessed from the User drop down |
Subsription |
The Subsription page is available to be accessed from the User drop down |
Support |
Direct Access to the Support Center from the help menu in the top bar |
Training |
Direct Access to book training from the help menu in the top bar |
Create Refunds
This option Provides access to the pages detailed below which relate to your Linnworks subscription and accessing support
Customer
Dashboards
Title |
Description |
Analytics |
Title |
Description |
Build Cube |
Allows the user to define search parameters when using the analytics cube |
Get Cube |
Allows the use to generate the analytics cube, using the predefined search parameters |
|
Financial summary |
Gives the user access to the Financial Summary dashboard. When disabled, this option will not be visible in the Dashboards menu. |
Inventory dashboard |
Gives the user access to the Inventory dashboard. When disabled, this option will not be visible in the Dashboards menu. |
Order dashboard |
Gives the user access to the Order dashboard. When disabled, this option will not be visible in the Dashboards menu. |
Primary dashboard |
Gives the user access to the Primary dashboard. When disabled, this option will not be visible in the Dashboards menu. |
Query data |
Gives the user access to Query data. When disabled, this option will not be visible in the Dashboards menu, and the user will not be able to run either pre-defined or custom queries |
Stock cosumption |
Gives the user access to the Stock cosumption dashboard. When disabled, this option will not be visible in the Dashboards menu. |
Stock item history |
Gives the user access to the Stock item history dashboard. When disabled, this option will not be visible in the Dashboards menu. |
Email
Title |
Description |
Email Acounts |
Title |
Description |
Delete Email Account |
Allows the user to delete any email accounts that have been added to Linnworks |
Enable Email Account |
Allows the user to enable/disable any email accounts that have been added to Linnworks |
Get Email Account |
Allows the user to view a specific email account |
Get Email Accounts |
Allows the user to view a full list of all email accounts |
Save Email Account |
Allows the user to add a new email account to Linnworks, or make changes to an existing account. |
|
Email Templates |
Title |
Description |
Delete Email Template |
Allows the user to delete any existing email templates, regardless of type |
Enable Email Template |
Allows the user to enable/disable any existing email template |
Get Email Template |
Allows the user to view a specific email templates |
Get Email Templates |
Allows the user to view a full list of all email templates |
Preview Email Template |
Allows the user to generate a template preview for an existing open order |
Save Email Template |
Allows the user to create new email templates of any type, and mack changes to existing templates |
|
Sent Emails |
Title |
Description |
Get Sent Emails |
Allows the user to view all previously sent emails, regardless of type |
|
Inventory
Title |
Description |
Inventory |
Title |
Description |
Categories |
Gives the user access to the Categories screen, with the ability to create, rename and delete internal Linnworks categories |
Locations |
Gives the user access to the Locations screen, with the ability to create, edit and delete warehouse locations |
Suppliers Register |
Gives the user access to the Suppliers Register, with the ability to create, edit and delete suppliers |
Variations |
Gives the user access to the Variations screen, with the ability to create, rename and delete Variation groups. The user will also be able to add and remove child items from existing variation groups |
|
My Inventory |
Gives the user access to the My Inventory screen. When disabled, this option will not be visible in the Inventory menu. |
Delete Items |
Gives the user the ability to delete stock items that have zero stock level and are not linked to any open order, from My Inventory screen or via Import. When this permission is not enabled the user will not have access either to the 'Delete' button or to 'Delete Stock Item Import' |
Scrap Items |
Give the user the ability of scrap items, create categories and access to the scrap history |
Stock Control |
Title |
Description |
Stock Read |
Allows the user to click on a SKU in the My Inventory screen, to view detailed item information |
Stock Write |
Allows the user to click on a SKU in the My Inventory screen, to view, edit and delete detailed item information |
|
Warehouse Transfer |
Gives the user access to the Warehouse Transfer screen, allowing them to access every Warehouse Transer feature. When disabled, this option will not be visible in the Inventory menu |
Order Book
Title |
Description |
Despatch console |
Gives the user access to the Despatch Console screen. When disabled, this option will not be visible in the Order Book menu. |
Get Order Details |
Allows the user to view detailed information about an order, open or processed. This can be further restricted to only allow access to orders in a specific location. |
Open Orders |
Gives the user access to the Open Orders screen. This can be further restricted to only allow access to orders in a specific location. When disabled, this option will not be visible in the Order Book menu.
Title |
Description |
Create cancellations |
Allows the user to cancel orders in the Open Orders screen. |
Create open orders |
Allows the user to create Direct orders in the Open Orders screen. |
Delete open orders |
Allows the user to delete orders in the Open Orders screen. |
Merge orders |
Allows the user to manually merge orders in the Open Orders screen. |
View Manager |
Allows the user access to the Open Orders screen View Manager. |
|
Processed Orders |
Gives the user access to the Processed Orders screen. When disabled, this option will not be visible in the Order Book menu. |
Return Refunds |
Gives the user access to the Returns & Refunds, allowing the user to view all returns & refunds as well as actioning pending ones. When disabled, this option will not be visible in the Order Book menu. |
Rules Engine |
Gives the user access to the Rules Engine, allowing the user to view, edit and delete rules. When disabled, this option will not be visible in the Order Book menu. |
Purchase Orders
Title |
Description |
Edit purchase orders |
Allows the user to create, edit and delete purchase orders. This can be further restricted so that only purchase orders for specific suppliers, with a specific status, or for a specific location can be accessed. |
Search purchase orders |
Allows the user to search for existing purchase orders. This can be further restricted so that only purchase orders for specific suppliers, with a specific status, or for a specific location can be accessed. |
View purchase order details |
Allows the user to view any detailed information about a purchase order. This can be further restricted so that only purchase orders for specific suppliers, with a specific status, or for a specific location can be accessed. |
Settings
Title |
Description |
Application settings |
Gives the user full access to the application settings |
Automation logs |
Gives the user full access to the automation logs |
Channel Integration |
Title |
Description |
Channel Payment |
Allows the user to configure payment mapping for any integrated channel |
Channel Shipping |
Allows the user to configure Shipping mapping for any integrated channel |
Channel details |
Allows the user to configure integration details for any integrated channel |
Channel mapping |
Allows the user to configure Inventory mapping for any integrated channel |
Delete channels/td> |
Allows the user to delete any channel integration |
|
Configurators |
Gives the user full access to the Configurator screens for every supported channel |
Countries |
Gives the user access to the country and region management screen |
Currency rates |
Title |
Description |
Get Currency Rates |
Gives the user access to add, view, and edit currency exchange rates |
|
Extract Inventory |
Gives the user full access to the Extract Inventory tool |
Import & Export |
Title |
Description |
Export |
Allows the user to create, edit, and delete data exports of any type |
Get Cube |
Allows the user to create, edit, and delete data imports of any type |
|
Template designer |
Gives the user access to the Template Designer, with the ability to add, edit and delete any templates regardless of type. |
Shipping Service
Title |
Description |
Cancel shipping label |
Allows the user to cancel a shiping label, either from the Open Order or Manifest screen, regardless of courier. |
Filed manifests |
Gives the user access to the filed manifests screen, weith the ability to view & edit manifests regardless of courier. |
Integrations |
Gives the user full access to the Courier Integration screen, allowing them to add, edit, and delete integrations with couriers. |
Packaging groups |
Gives the user full access to the Packaging Groups screen, allowing them to add, edit, and delete packaging groups. |
Postal services |
Gives the user full access to the Postal Services screen, allowing them to add, edit, and delete postal services. |
ShipStation |
Allows access to the ShipStation screen. |
Shipping Quotes |
Gives the user access to generate shipping quotes from the Open Orders screen. |
Shipping manifests |
Gives the user access to the Shipping Manifest screen, allowing them to view, edit, file, and print manifests that have not yet been filed. |
Sync Status
Title |
Description |
Errors |
Gives the user access to see any erros that have been reported in the Sync Status window |
Queued |
Gives the user access to see any queued actions in the Sync Status window |
Syncing |
Gives the user access to see any actions currently being processed in the Sync Status window |
Top Panel Bar
Title |
Description |
Notifications |
Title |
Description |
Notifications |
Allows the user to view and manage system notifications. This can be further restricted by notification type. |
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