DPD UK - Add New Integration

This guide will explain how to integrate a DPD UK account with Linnworks.

How to add DPD UK integration?

Go to Shipping > Integrations > + Add integration and select shipping vendor DPD UK


Follow integration steps:

  1. Enter an Account Name (This can be anything (eg DPD Account 1), but should be meaningful for later reference). Click Next.
  2. Confirm you have access to your DPD UK API credentials:

     DPD 2

    • Tick the option I have DPD API details.
    • Click Next
  3. Enter the API User Name and Password
    • API Username and API password are the same as your MyDPD login details.
    • If you are having issues going past this step, please contact your DPD Account manager, and request to be registered for Shipping APIs, then repeat the steps.
    • Click Next.

    DPD 3

  4. Enter your Shipper details
    • DPD require an address that will be used by their drivers to collect the packages required for despatch and returns. 
    • The details required are as follows:
      • Contact Name
      • Telephone
      • Company/Organisation name
      • Address 1
      • Address 2
      • Town
      • Postcode
      • County
      • Email Address
    • Commercial Invoice:
      • EORI Number: your EORI number to be used for commercial invoice.
      • VAT Number: your VAT number to be used for commercial invoice.
      • Commercial Invoice Copies: specify the number of copies (between 1 and 9) you wish to print.
      • VAT Number: your VAT number to be used for commercial invoice.
      • Print Commercial Invoice: tick the option to print Commercial Invoice, otherwise it will be sent electronically for orders going through customs.
      • Signature Name: name of the authorised person to sign commercial invoices.
      • Signature Title: job title of the authorised person to sign commercial invoices.
    • Additional Options:

       DPD 5

      • Replace Empty Phone Number: tick this box to specify your contact phone number if the customer has not provided one.
  5. Click Close. DPD UK integration is now set up.

Once the integration has been added, additional settings will appear for the DPD UK integration when clicking on the Config button:

  • Label References: select if you would like to map the references on the label to:

    DPD 6

    • Linnworks Order ID
    • Order Reference number
    • Order Extended Property
    NB! Reference 1 and 2 will be printed on the label. Reference 3 will not be printed on the label, it will be sent to DPD electronically and will appear on the back-end. If Reference 3 is selected the order would need to have the extended property added to it called LabelRefOrderEP and it will then be sent to DPD.
  • Customs Info 
    • Default Country of Origin: select country from the drop-down.
    • Default HS Tariff Code: the code must be 6 to 8 characters long.
    • Default Type Description: short description ( up to 40 characters).
    • IOSS Registration Number
    • Shipper destination TaxId: For Australian shipments only
    • VAT paid: For Australian shipments only.
    • Use Importer: tick this box to submit the below address as the Importer one. When unticked, the Buyer's address will be used.
      • Importer's Organisation
      • Importer's Street
      • Importer's Locality
      • Importer's Town
      • Importer's County
      • Importer's Postcode
      • Importer's Country Code


Next Steps