DHL Express - Add new Integration

Overview
This guide will explain how to integrate a DHL Express account with Linnworks. 

Table of Contents

Prerequisites

  • A DHL Express Account: You must be an existing DHL Express account customer in order to use the DHL Express module within Linnworks. Click on the linked documentation for further details on what are the Prerequisites for DHL Express integration 

Add new Integration

  1. Go to Shipping > Integrations and click the Add Integration button. Next, select the DHL Express integration and click Integrate.
    DHLexpress
  2. Enter an Account Name for the integration.
    • Remember that this can be anything as it is only for your own internal use although it should be something meaningful for further references.

      DHLaccountname
  3. Enter your Account Details and Local Settings.
    DHLaccountdetails
    • Select your Account Type from the drop-down list.
    • Enter your Shipper Account Number provided by DHL Express.
    • Select your Shipment Payment Type from the drop-down list.
    • Enter your Billing Account Number.
    • Enter your Import Account Number.
    • Scroll down the pop-up to select your Local Time Zone and your Language Code. This information can be edited on the   Config button at any time after the integration. 
  4. Complete your Shipping Address Details with the correct information.
    DHLshipperaddress
    • If you are not shipping on behalf of a Company, please provide your personal details. Any information provided will be used for pickup and collection purposes.
    • If this information needs to be edited, please click on the   Config button.
  5. Enter your Shipping Schedule that will be used for shipping label and collection purposes.
    DHLshippingschedule
    • Ready Time (Required) - the cut-off time for printing labels for consignments to be included for collection on a specific day. All labels printed before the cut-off will have a required shipped date of that day. All printed labels after the cut-off will have a required shipped date of the next day collection.
    • Close Time (Required) - Collection time already booked with DHL for the specific day.
    • Format Time must be in HH: MM (24hours clock).
    • For any updates in these times, please click on the   Config button.
  6. Provide your Shipper Details on the following page.
    DHLshipperdetails
    • Click on the linked documentation for further assistance and information on Shipper Details
    • For any updates in this information, please click on the   Config button.
  7. Select your Label Specifications. Remember, displaying the shipment labels clearly is important in ensuring that your shipment moves swiftly through DHL.
    DHLlabelspecifications
    • Different tick boxes will allow you to select your preferences for printing labels for DHL Express.
    • Click on the linked documentation for further assistance and information on Label Specifications.
    • Please note, if this information needs to be updated click on the   Config button.
  8. Complete your Export details.
    DHLexportdetails
    • Click on the linked documentation for further assistance and information on Export Details.
    • Click on the   Config button for any updates in this information.
  9. Enter your Production Login Credentials for DHL Express integration to be completed and click Next.
    DHLproductioncredentials
    • Production Site ID.
    • Production Password.
    • Remember, these details will be provided by your DHL account manager upon request and you will not be able to edit or change your login details later. This is to prevent your access from inadvertently being lost.
  10. Your integration for DHL Express has been completed. Click Close to finish.

Next Steps