DHL Express - Edit Services

Overview
This guide covers parts of the Edit Services screen that are specific to your DHL Express integration

Table of Contents

Editing Services

Linnworks.net aims to make managing courier shipping services as simple as possible, regardless of what courier you are using.
This is why everything you should need to manage your DHL Express shipping services can be found using the following generic service editing guide.

Generic Guide to Editing Services

DHL Shipping Services

DHL Express offers Time Definitive services for Domestic and International shipments. These services are the following:

  • DOK - DHL Domestic Express 09:00: National Express shipping of goods and documents. Domestic door-to-door delivery before 9:00 a.m. on the next possible business day (only available to specific areas)
  • DOM - DHL Domestic Express: National Express shipping of goods and documents. Domestic delivery by the end of the next possible working day
  • DOT - DHL Domestic Express 12:00: National Express shipping of goods and documents. Domestic door-to-door delivery before 12:00 noon on the next possible business day (only available to specific areas)
  • TDE - DHL Express 09:00 (nondoc): International express shipping of dutiable shipments with delivery before 9 am  in USA, Canada and Mexico (only available to specific areas)
  • TDK - DHL Express 09:00 (doc): International express shipping of non-dutiable shipments with delivery before 9 am  in USA, Canada and Mexico (only available to specific areas)
  • TDL - DHL Express 10:30 (doc): International express shipping of non-dutiable shipments with delivery before 10.30 am in USA, Canada and Mexico (only available to specific areas)
  • TDM - DHL Express 10:30 (nondoc): International express shipping of dutiable shipments with delivery before 10.30 am in USA, Canada and Mexico (only available to specific areas)
  • TDT - DHL Express 12:00 (doc): International express shipping of non-dutiable shipments and documents with delivery before 12 noon (only available to specific areas)
  • TDY - DHL Express 12:00 (nondoc): International express shipping of dutiable shipments and documents with delivery before 12 noon (only available to specific areas)
  • WPX - DHL Express Worldwide (nondoc): International express shipping of dutiable shipments outside the EU with delivery before 18:00 on the next possible business day
  • DOX - DHL Express Worldwide (doc): International express shipping of non-dutiable shipments outside the EU with delivery before 18:00 on the next possible business day
  • ECX - DHL Express Worldwide (EU): International express shipping within the EU with delivery before 18:00 on the next possible business day

Maximum weight and size restrictions may apply, please contact your DHL Account Manager or customer services for further details or see our linked documentation.

DHL Express offers the Economy Select product when shipping internationally from the United Kingdom. This service then determines how the shipment is presented to customs. Weight and size restrictions are also apply, please the linked documentation above.

  • ESI - DHL Economy Select (nondoc): Used when shipping dutiable shipments from the United Kingdom to a destination outside the European Union, to be delivered during Normal Business Hours
  • ESU - DHL Economy Select (EU): Used when shipping from the United Kingdom to a destination within the European Union, to be delivered during Normal Business Hours

DHL Shipping Service Options

Some courier services allow you to configure options that are specific to that courier. DHL Express offers a wide range of Optional Services - from non-standard deliveries to billing options. In this way, DHL gives you the flexibility to choose the service that best fits your needs when using its express delivery services. Please note that not all Optional Services are available with every shipment or in every country.

To configure shipping service options for DHL services, follow the guide below.

Editing shipping service options

  1. Go to Shipping > Integrations
  2. Click on the Services button in line with your DHL integration
  3. Find the service that you want to edit, and click the Edit button

 Available Options

Please note that not all Optional Services are available with every shipment or in every country.

  • Insurance Services: Shipment Insurance. Chargeable by shipment value (£12.00 or 1.5% of stated shipment value if higher). DHL Express offers financial protection to your customers against all risks of physical shipment loss or damage, from any external cause, for restrictions and limitations that may apply contact with customer services or your Account Manager. 
  • Billing Services:  Duties and Taxes Paid. Chargeable per shipment (£16). This service allows duties, taxes or other regulatory fees to be charged to the Shipper (you) or a nominated third party, rather than the Receiver at the destination. The Shipper is then able to sell goods to a Buyer on an all-inclusive price basis. DHL clears the shipment at destination and invoices any duties, taxes or other regulatory charges that may apply to the account specified on the waybill. A charge applies whenever the Shipper requests that duties, taxes or other regulatory charges are to be paid outside of the destination country. If this option is enabled, then it overwrites the Duty Payment Type in the integration configuration to the Shipper.
  • Export Details: Paperless TradeDHL’s Paperless Trade service allows you to electronically transmit Commercial and Proforma Invoices, eliminating the need to print and physically attach them to your shipments. As well as saving you valuable time when preparing your shipments, this free service will help you save on paper and printing costs, whilst also making a positive contribution to the environment. Further information here.
  • Non-Standard Day: Saturday Delivery. Chargeable per Shipment (£0.35 per kg, subject to a minimum charge of £30.00). Not enough days in the week? DHL Express offers pickup and delivery options from and to certain markets when the business week just isn’t long enough. Contact with your nearest DHL Express Office for further information.  

Next Steps