Parcelforce - Add New Integration

Overview
This guide will explain how to integrate Parcelforce account with Linnworks.

Quick Guide

  1. Go to Shipping > Integrations.
  2. Click  Add Integration, select Parcelforce, enter the Account Name for the integration, click Next
  3. Tick I already have a Parcelforce account if you have a Parcelforce account, alternatively, leave the box unticked, click Next.
  4. Enter Account Details, click Next.
  5. Confirm your Collection Times, click Next.
  6. Click Close.

Detailed Guide

  1. Open the Shipping Integrations Screen
    • Click Shipping
    • Click Integrations
  2. Add New Courier
    • Click Add Integration.
    • Select shipping vendor Parcelforce.
    • Enter an Account Name for internal reference. This should help staff to distinguish the integration from others.
  3. Configure the New Integration
    • The Getting Started page will start by asking if you already have a Parcelforce account.
    • Tick I already have a Parcelforce account box if you already have an account.
    • Click Next, and proceed to Step 4.
    • If you do not currently have a Parcelforce account, leave the box unticked.
    • Click Next.
    • The Contact Parcelforce screen will now be displayed. It provides contact information for you to contact Parcelforce and sign up for a new account. Once you have a Parcelforce account, tick the I have obtained a Parcelforce account box.
    • Click Next.
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  4. Enter Account Details, Commercial Invoice details and Customs info 
    • Account Details
      Please use your Parcelforce.net express Link credentials and the Contract Number provided by Parcelforce:
      • User Name - will have the following format: EL_WDMxxx
      • Contract Number
      • Password
      • The Department ID is an optional field. It is used where an organisation has multiple Departments with separate contracts A new integration is required for each Department.

    Please note! If you are not registered with Parcelforce expressLink, you will need to contact the Parcelforce Worldwide Customer Solutions team first

    • Click Next
    • Commercial Invoice
      • Print Commercial Invoice: tick if you wish to produce a printed Commercial invoice for international shipments going through customs.
      • EORI/VAT No: enter your EORI or VAT number.
      • Delivery Terms: specify delivery terms (example: DDU).
      • IOSS Registration Number: enter your IOSS registrations number.
      • Print CN23: tick to produce an A4 CN23 form for international shipments going through customs.
      • Signature Name: name of the authorised person to sign commercial invoices.
      • Signature Title: job title of the authorised person to sign commercial invoices.
    • Customs Info  
      Config defaults will be used if neither the service nor the item itself will have a default value or extended property added to it.
      • Default Country of Origin
      • Default HS Tariff Codes
      • Purpose of Shipment: by default selected as Sold.
      • Use Importer - tick if an importer is used
      • Importer Address Line 1
      • Importer Address Line 2
      • Importer Address Line 3
      • Importer Town
      • Importer Postcode
      • Importer Country
      • Importer Business Name
      • Importer Email
      • Importer Telephone
      • Use Exporter -  tick if an exporter is used
      • Exporter Address Line 1
      • Exporter's Address Line 2
      • Exporter's Address Line 3
      • Exporter Town
      • Exporter Postcode
      • Exporter Country
      • Exporter Business Name
      • Exporter Email
      • Exporter Telephone
  5. Confirm your Collection Times
    • This time will be taken as the cut off time for printing labels.
    • This field can be left in blank if there is no Collection Time on this day.
    • Times for Collection can be modified any time by clicking on the Config button.
  6. Click Close. The Parcelforce Integration has now been added. You can proceed to add Shipping Services for Parcelforce.

Next Steps