Royal Mail OBA

The Royal Mail OBA integration includes all the standard Royal Mail services without a tracking component (RM 24, 48, Packet and others). This integration requires a Royal Mail Online Business Account to function.


Feature Description
Direct Integration Linnworks communicates directly with your Royal Mail OBA account allowing the two systems to work together as one seamless platform.
Customs forms When shipping internationally these important forms are automatically produced by the carrier.
Delivery Notes When added, a Delivery Note with delivery instructions is printed on the label (max 120 characters) but is not sent to the courier.

Royal Mail OBA also supports Safeplace messages (max 120 characters), which are printed on the label with the Safeplace logo and electronically sent to Royal Mail when the manifest is filed.
Integrate Label Linnworks allows the shipping label to be inserted directly on your invoice where a peel off label can be used
Manifests Manifest directly from with Linnworks without the need to login to your couriers' account. This will ensure the correct billing is produced for the services you have used without any additional workload for your team.
Label cancellation Cancelling a label within Linnworks prior to manifesting will automatically cancel the label on Royal Mail OBA
Tracking URL Tracking URL can be included to the dispatch emails when a shipping label with tracking number is printed through Linnworks. More details here.

Additional Guides

  • Rules Engine - The rules engine can be used to automatically assign your shipping service
    • Example - Assigning RM Postal Service based on Dimension