Royal Mail OBA - Edit Services

This guide covers parts of the Edit Services screen that are specific to your Royal Mail shipping integration

Editing services

Linnworks.net aims to make handling courier shipping services as simple as possible, regardless of what courier you are using. The most common steps for managing shipping services are available in our Generic Guide to Editing Services.

Royal Mail OBA services

To add shipping services go to Shipping > Integrations > Services

shipping services

  1. Select service from the drop-down menu
  2. Click Add

 

Royal Mail OBA available services

  • Click here to see the full list of available services 
  • BF1: HM Forces Large Letter
  • BF1: HM Forces Letter
  • BF1: HM Forces Parcel
  • BF2: HM Forces Signed For Large Letter
  • BF2: HM Forces Signed For Letter
  • BF2: HM Forces Signed For Parcel
  • BPL: Royal Mail 1st Class Large Letter
  • BPL: Royal Mail 1st Class Letter
  • BPL: Royal Mail 1st Class Medium Parcel
  • BPL: Royal Mail 1st Class Small Parcel
  • BPL: Royal Mail 2nd Class Large Letter
  • BPL: Royal Mail 2nd Class Letter
  • BPL: Royal Mail 2nd Class Medium Parcel
  • BPL: Royal Mail 2nd Class Small Parcel
  • BPR: Royal Mail 1st Class Recorded Large Letter
  • BPR: Royal Mail 1st Class Recorded Letter
  • BPR: Royal Mail 1st Class Recorded Medium Parcel
  • BPR: Royal Mail 1st Class Recorded Small Parcel
  • BPR: Royal Mail 2nd Class Recorded Large Letter
  • BPR: Royal Mail 2nd Class Recorded Letter
  • BPR: Royal Mail 2nd Class Recorded Medium Parcel
  • BPR: Royal Mail 2nd Class Recorded Small Parcel
  • CRL: Royal Mail 24 Large Letter
  • CRL: Royal Mail 24 Parcel
  • CRL: Royal Mail 24 Recorded Large Letter
  • CRL: Royal Mail 24 Recorded Parcel
  • CRL: Royal Mail 48 Large Letter
  • CRL: Royal Mail 48 Parcel
  • CRL: Royal Mail 48 Recorded Large Letter
  • CRL: Royal Mail 48 Recorded Parcel
  • DE1: International Business Parcels Zero Sort High Volume Priority
  • DE4: International Business Parcels Zero Sort Low Volume Priority
  • DE6: International Business Parcels DDP
  • DG1: International Business Mail Large Letter Country Sort High Vol Priority
  • DG3: International Business Mail Large Letter Country Sort High Vol Economy
  • DG4: International Business Mail Large Letter Country Sort Low Vol Priority
  • DG6: International Business Mail Large Letter Country Sort Low Vol Economy
  • DW1: International Business Parcels Bespoke Postal
  • FS1: Royal Mail 24 Sort8 Flate Rate Large Letter
  • FS1: Royal Mail 24 Sort8 Flate Rate Recorded Large Letter
  • FS2: Royal Mail 48 Sort8 Flate Rate Large Letter
  • FS2: Royal Mail 48 Sort8 Flate Rate Recorded Large Letter
  • FS3: Royal Mail Packetsort 1st Class Large Letter
  • FS3: Royal Mail Packetsort 1st Class Recorded Large Letter
  • FS4: Royal Mail Packetsort 2nd Class Large Letter
  • FS4: Royal Mail Packetsort 2nd Class Recorded Large Letter
  • FS7: Royal Mail 24 Presorted Large Letter
  • FS7: Royal Mail 24 Presorted Large Letter Recorded
  • FS8: Royal Mail 48 Presorted Large Letter
  • FS8: Royal Mail 48 Presorted Large Letter Recorded
  • IE1: International Business Parcels Zone Sort Priority
  • IE3: International Business Parcels Zone Sort Economy
  • IG1: International Business Mail Large Letter Zone Sort Priority
  • IG3: International Business Mail Large Letter Zone Sort Economy
  • IG4: International Business Mail Large Letter Zone Sort Priority Machine
  • IG6: International Business Mail Large Letter Zone Sort Economy Machine
  • IP1: International Zone Sort Priority Letters
  • IP3: International Letters Zone Sort Economy
  • IP4: International Business Mail Letter Zone Sort Priority Machine
  • MP1: International Business Parcels Tracked
  • MP4: International Business Parcels Tracked Extra Compensation
  • MP5: International Business Parcels Signed
  • MP6: International Business Parcels Signed Extra Compensation
  • MP7: International Business Parcels Tracked Country Priced
  • MP8: International Business Parcels Tracked Extra Compensation Country Pricing
  • MP9: International Business Parcels Signed Country Priced
  • MPF: International Business Parcel Tracked High Volume Country Pricing
  • MPI: International Business Parcel Tracked High Volume Extra Compensation Country Pricing
  • MPR: International Business Parcels Tracked DDP
  • MTA: International Business Parcels Tracked and Signed
  • MTB: International Business Parcels Tracked and Signed Extra Compensation
  • MTC: International Business Mail Tracked and Signed Large Letter
  • MTC: International Business Mail Tracked and Signed Letter
  • MTD: International Business Mail Tracked and Signed Zone Sort Extra Compensation
  • MTE: International Business Parcels Tracked and Signed Country
  • MTF: International Business Parcels Tracked and Signed Extra Compensation Country
  • MTG: International Business Mail Tracked and Signed Country
  • MTI: International Business Mail Tracked Zone Sort Large Letter
  • MTI: International Business Mail Tracked Zone Sort Letter
  • MTJ: International Business Mail Tracked Zone Sort Extra Compensation
  • MTK: International Business Mail Tracked Country Priced
  • MTM: International Business Mail Signed Large Letter
  • MTM: International Business Mail Signed Letter
  • MTN: International Business Mail Signed Extra Compensation
  • MTO: International Business Mail Signed Country Priced
  • MTP: International Business Mail Signed Extra Compensation Country
  • MTV: International Business Parcels Tracked and Signed DDP
  • MUU: International Business Parcels Max Sort Priority Boxable
  • OLA: International Standard on Account Large Letter
  • OLA: International Standard on Account Letter
  • OLA: International Standard on Account Parcel
  • OLA: International Standard on Account Printed Papers
  • OLS: International Economy on Account Parcel
  • OSA: International Signed on Account Large Letter
  • OSA: International Signed on Account Letter
  • OSA: International Signed on Account Parcel
  • OSA: International Signed on Account Printed Papers
  • OSB: International Signed on Account Extra Compensation Large Letter
  • OSB: International Signed on Account Extra Compensation Letter
  • OSB: International Signed on Account Extra Compensation Parcel
  • OSB: International Signed on Account Extra Compensation Printed Papers
  • OTA: International Tracked on Account Large Letter
  • OTA: International Tracked on Account Letter
  • OTA: International Tracked on Account Parcel
  • OTB: International Tracked on Account Extra Compensation Large Letter
  • OTB: International Tracked on Account Extra Compensation Letter
  • OTB: International Tracked on Account Extra Compensation Parcel
  • OTB: International Tracked on Account Extra Compensation Printed Papers
  • OTC: International Tracked and Signed on Account Large Letter
  • OTC: International Tracked and Signed on Account Letter
  • OTC: International Tracked and Signed on Account Parcel
  • OTC: International Tracked and Signed on Account Printed Papers
  • OTD: International Tracked and Signed on Account Extra Compensation Large Letter
  • OTD: International Tracked and Signed on Account Extra Compensation Letter
  • OTD: International Tracked and Signed on Account Extra Compensation Parcel
  • OTD: International Tracked and Signed on Account Extra Compensation Printed Papers
  • OZ1: International Business Mail Mixed Zone Sort Priority
  • OZ3: International Business Mail Mixed Zone Sort Economy
  • OZ4: International Business Mail Mixed Zone Sort Priority Machine
  • PK0: Royal Mail 48 Flat Rate Large Letter
  • PK0: Royal Mail 48 Flat Rate Recorded Large Letter
  • PK1: Royal Mail 24 Sort8 Daily Rate Parcel
  • PK1: Royal Mail 24 Sort8 Daily Rate Recorded Parcel
  • PK2: Royal Mail 48 Sort8 Flat Rate Parcel
  • PK2: Royal Mail 48 Sort8 Flat Rate Recorded Parcel
  • PK3: Royal Mail 24 Sort8 Daily Rate Large Letter
  • PK3: Royal Mail 24 Sort8 Daily Rate Parcel
  • PK3: Royal Mail 24 Sort8 Daily Rate Recorded Large Letter
  • PK3: Royal Mail 24 Sort8 Daily Rate Recorded Parcel
  • PK4: Royal Mail 48 Sort8 Daily Rate Large Letter
  • PK4: Royal Mail 48 Sort8 Daily Rate Parcel
  • PK4: Royal Mail 48 Sort8 Daily Rate Recorded Large Letter
  • PK4: Royal Mail 48 Sort8 Daily Rate Recorded Parcel
  • PK7: Royal Mail 24 Presorted Parcel
  • PK7: Royal Mail 24 Presorted Recorded Parcel
  • PK8: Royal Mail 48 Presorted Parcel
  • PK8: Royal Mail 48 Presorted Recorded Parcel
  • PK9: Royal Mail 24 Flat Rate Large Letter
  • PK9: Royal Mail 24 Flat Rate Recorded Large Letter
  • PKB: Royal Mail 24 Presorted Parcel Annual Flat Rate
  • PKB: Royal Mail 24 Presorted Parcel Annual Flat Rate Recorded
  • PKD: Royal Mail 48 Presorted Parcel Annual Flat Rate
  • PKD: Royal Mail 48 Presorted Parcel Annual Flat Rate Recorded
  • PKK: Royal Mail 48 Presorted Large Letter Annual Flat Rate
  • PKK: Royal Mail 48 Presorted Large Letter Annual Flat Rate Recorded
  • PKM: Royal Mail 24 Presorted Large Letter Annual Flat Rate
  • PKM: Royal Mail 24 Presorted Large Letter Annual Flat Rate Recorded
  • PPF: Royal Mail 24 Flat Rate Parcel
  • PPF: Royal Mail 24 Flat Rate Recorded Parcel
  • PPF: Royal Mail 48 Flat Rate Parcel
  • PPF: Royal Mail 48 Flat Rate Recorded Parcel
  • PPJ: Royal Mail 24 Packetpost Flat Rate Annual
  • PPJ: Royal Mail 24 Packetpost Flat Rate Annual Recorded
  • PPJ: Royal Mail 48 Packetpost Flat Rate Annual
  • PPJ: Royal Mail 48 Packetpost Flat Rate Annual Recorded
  • PPS: Royal Mail 24 Large Letter Annual Flat Rate
  • PPS: Royal Mail 24 Large Letter Annual Flat Rate Recorded
  • PPT: Royal Mail 48 Large Letter Annual Flat Rate
  • PPT: Royal Mail 48 Large Letter Annual Flat Rate Recorded
  • PS1: International Destination Sort Priorty
  • PS3: International Destination Sort Economy
  • PS5: International Business Mail Letter Max Sort Priorty
  • PS7: International Business Mail Large Letter Max Sort Priority
  • PS8: International Business Mail Large Letter Max Sort Economy
  • PSA: International Business Mail Letter Max Sort Standard
  • PSB: International Business Mail Large Letter Max Sort Standard
  • RM0: Royal Mail 48 Sort8 Annual Flate Rate Parcel
  • RM0: Royal Mail 48 Sort8 Annual Flate Rate Recorded Parcel
  • RM1: Royal Mail 24 Daily Rate Large Letter
  • RM1: Royal Mail 24 Daily Rate Recorded Large Letter
  • RM2: Royal Mail 24 Daily Rate Parcel
  • RM2: Royal Mail 24 Daily Rate Recorded Parcel
  • RM3: Royal Mail 48 Daily Rate Large Letter
  • RM3: Royal Mail 48 Daily Rate Recorded Large Letter
  • RM4: Royal Mail 48 Daily Rate Parcel
  • RM4: Royal Mail 48 Daily Rate Recorded Parcel
  • RM5: Royal Mail 24 Flat Rate Parcel
  • RM6: Royal Mail 48 Flat Rate Parcel
  • RM7: Royal Mail 24 Sort8 Annual Flat Rate Large Letter
  • RM7: Royal Mail 24 Sort8 Annual Flat Rate Recorded Large Letter
  • RM8: Royal Mail 24 Sort8 Annual Flat Rate Parcel
  • RM8: Royal Mail 24 Sort8 Annual Flat Rate Recorded Parcel
  • RM9: Royal Mail 48 Sort8 Annual Flat Rate Large Letter
  • RM9: Royal Mail 48 Sort8 Annual Flat Rate Recorded Large Letter
  • SD1: Special Delivery Guaranteed 1PM (£750)
  • SD2: Special Delivery Guaranteed 1PM (£1000)
  • SD3: Special Delivery Guaranteed 1PM (£2500)
  • SD4: Special Delivery Guaranteed 9AM (£750)
  • SD5: Special Delivery Guaranteed 9AM (£1000)
  • SD6: Special Delivery Guaranteed 9AM (£2500)
  • SDA: Special Delivery Guaranteed 1PM (ID)
  • SDB: Special Delivery Guaranteed 1PM (ID) (£1000)
  • SDC: Special Delivery Guaranteed 1PM (ID) (£2500)
  • SDE: Special Delivery Guaranteed 9AM (ID)
  • SDF: Special Delivery Guaranteed 9AM (ID) (£1000)
  • SDG: Special Delivery Guaranteed 9AM (ID) (£2500)
  • SDH: Special Delivery Guaranteed 1PM (AGE)
  • SDJ: Special Delivery Guaranteed 1PM (AGE) (£1000)
  • SDK: Special Delivery Guaranteed 1PM (AGE) (£2500)
  • SDM: Special Delivery Guaranteed 9AM (AGE)
  • SDN: Special Delivery Guaranteed 9AM (AGE) (£1000)
  • SDQ: Special Delivery Guaranteed 9AM (AGE) (£2500)
  • STL: 1st Class Large Letter
  • STL: 1st Class Large Letter Recorded
  • STL: 1st Class Letter
  • STL: 1st Class Letter Recorded
  • STL: 1st Class Parcel
  • STL: 1st Class Parcel Recorded
  • STL: 2nd Class Large Letter
  • STL: 2nd Class Large Letter Recorded
  • STL: 2nd Class Letter
  • STL: 2nd Class Letter Recorded
  • STL: 2nd Class Parcel
  • STL: 2nd Class Parcel Recorded
  • WE1: International Business Parcels Zero Sort Priority
  • WE3: International Business Parcels Zero Sort Economy
  • WG1: International Business Mail Large Letter Zero Sort Priority
  • WG3: International Business Mail Large Letter Zero Sort Economy
  • WG4: International Business Mail Large Letter Zero Sort Priority Machine
  • WP1: International Letters Unsorted Priority
  • WP3: International Letters Unsorted Economy
  • WW1: International Business Mail Mixed Zero Sort Priority
  • WW3: International Business Mail Mixed Zero Sort Economy
  • WW4: International Business Mail Mixed Zero Sort Priority Machine
  • ZC1: International Business Mail Mixed Zero Sort Premium
NB! Tracked services are available in the Royal Mail Tracked integration.

 

Royal Mail service options

To edit services, go to Shipping > Integrations > Services > Edit on the required service line.edit services

Please note the available options can depend on the service.

Service Level

  • Overwrite service level: leave this at the default value unless instructed to change it by Royal Mail.

2D Barcode

  • 2D Tracking Number: when ticked, the 2D confirmation number is added to the tracking number field of any order without a valid tracking number. The 2D confirmation number will also be submitted to the sales channel if the Despatch Notes option is enabled.
    When unticked, only valid tracking numbers are saved in the tracking number field. The 2D confirmation number is still saved in the manifest.
    NB! This setting is enabled by default.

 Weight

  • Default Weight (grams): enter the numeric value for the default weight that will be used if the order does not have a weight added from inventory items.
  • Always Use Default Weight: when ticked, the default weight value will be applied to every order printed with this service.
    When unticked, weights will be taken from the orders as defined by the inventory items.

 Pick List

  • Print Pick List: when ticked, a picklist with order items will automatically be printed after the shipping label in a predefined format. This format cannot be adjusted unlike a regular Picklist set up in Template designer.
  • Pick List Format: select whether the picklists are printed in Landscape or Portrait orientation.

 International Shipping

  • Print Commercial Invoice: when ticked, a Commercial Invoice for Non-EU International orders is printed in A4 format.
  • Commercial Invoice Copies: The number of Commercial Invoice copies to print.
  • Customs Value Includes Tax: when enabled, Linnworks will use the tax-inclusive order Total Value and the Unit Value of each item for any customs information printed and submitted to the courier. More details here.
    NB! This setting is enabled by default. Disable it to instruct Linnworks to use the order Total Value and the Unit Value with tax excluded.
  • Print Customs Forms: when ticked, a CN22 (if total value of order items is under £270) or CN23 (if total value of order items is over £270) form will be printed and populated automatically for the order, if the Shipping Country will require the CN22/CN23 form and will go through Customs. The CN22 form will print straight after the shipping label (size 6x4).
    The CN23 form will print to screen as A4.
    When unticked, the form will not print automatically after the label even if it is required.
  • Customs form copies: The number of CN22/CN23 copies to print with the label.
  • Shipment Type: OTHER, DOCUMENTS, SAMPLE, GIFT
  • Use Signatureprint CN22/CN23 with a signature added.
  • Signature: the name/surname to have printed on the CN22/CN23 if the above setting is ticked.
  • Validate Customs form: when ticked, an error message is displayed if the HS tariff code or Country of Origin are missing or invalid.
  • Default HS Tariff Code - HS tariff code to be used if none is added via Item or Order Extended Properties.
  • Default Country of OriginCountry of Origin to be used if none is added via Item or Order Extended Properties.
  • Delivery terms - the delivery terms used for the shipment e.g. DDP (Delivery Duty Paid), DDU (Delivery Duty Unpaid)

Label Design: It is possible to print 3 out of 4 variables on the shipping label. Select variables that you would like to have printed on your shipping labels:

  • Order ID as barcode: Order ID as barcode can only be selected as Label Reference 1.
  • Order ID: Linnworks order ID.
  • Order reference: Channel Reference Number.
  • Item SKUs: Item SKUs are always printed as the last reference, separated by a comma, and are limited to 3 lines. If SKU exceeds 50 characters, then the remaining part will be printed on the next line.

Saturday Guarantee

  • Saturday Guarantee: For a small fee, Post Offices throughout the UK will accept your items on Friday for by 9 am, or by 1 pm next day delivery on Saturday with inclusive tracking and signature on delivery.
    • Only available for Special Delivery Services. 
    • Available for orders with total weight up to 2kg using Special Delivery Guaranteed by 9 am, and up to 20kg using Special Delivery Guaranteed by 1 pm.

Notification (available only for Special Delivery Services)

  • Email notification: customer receives an email notification.
  • SMS notification: customer receives an SMS notification.
    NB! Both (emails and texts) are sent by Royal Mail directly and the settings will be enabled by default.

Custom Barcode (available only for non-tracked international services)

  • Save customs barcode: when ticked, the customs barcode is saved in the tracking number field on the order.
    NB! Use this option with caution as it can ruin seller metrics. Check with your sales channel support, if you are not sure.

 

Next steps