Royal Mail Tracked - Add New Integration
This guide whill explain how to integrate a Royal Mail Tracked account with Linnworks
Table of Contents
Prerequisites
Before integrating your Royal Mail Tracked account with Linnworks you will need the following:
- A Royal Mail credit account (not a pre-paid account)
- Your Royal Mail OBA account email address
- Your Royal Mail OBA account number (10 digits, starting with a 0)
Setting up a new Integration
Quick Guide
- Go to Shipping > Integrations
- Click Add Integration, select ROYALMAILTRACKED, set a unique friendly Account Name for the the integration, Click Next
- Tick the box to Accept for the Royal Mail Terms and Conditions, click Next
- Use the OBA Login link to verify your login credentials are correct, tick he box I have logged in successfully, click Next
- Enter your 10 digit Royal Mail Account Number, click Next
- Enter your business information in the appropriate fields
- Wait for the email confirmation
- Return to the Integration screen and click Configure
- Enter & confirm your return address to finish the setup
Detailed Guide
1 Open the Shipping Integrations Screen
- Click on Shipping
- Click on Integrations
2 Add New Courier
- Click on Add Integration
- Select shipping vendor ROYALMAILTRACKED
- Enter an account name (This can be anything as it is internal to Linnworks, but should be meaningful for later reference).
- Click Next
3 Click Accept for the Royal Mail Terms and Conditions
- Read the Getting Started Information
- Read the Royal Mail Terms and Conditions
- To accept, tick by I accept Royal Mail’s terms and conditions
- Click Next
4 Validate your Royal Mail Profile
- Login to Royal Mail’s website to confirm the OBA account/profile to be used is Active. If this is not possible, emails will have been sent by Royal Mail with instructions to activate the profile. Otherwise, contact Royal Mail
- Once successful in confirming the profile is active, then tick I have logged in successfully
- Click Next
5 Enter your Account Number
- Enter the Royal Mail account number in the box provided
- The account number is 10 digits long, if the account number only has 9 digits, then please put a leading 0 at the front. e.g. The account number is 123456789 - Change it to 0123456789.
- If the account number is unknown, then contact Royal Mail
- Click Next
6 Enter your Business Information in the Appropriate Fields
- Use the form provided to enter accurate business information
- Click Next
7 Wait for your Confirmation Email
- Royal Mail is now validating your details. This can take 2-3 days. You do not need to do anything while this step is being completed by Royal Mail
8 Return to the Integration Screen and click Configure
- Click on Settings
- Click on Shipping Service
- Click on Integrations
- Click on Config
9 Enter and Confirm your Return Address and International Shipping Details and Complete the Setup
- Check the return address details matches the preferred location
- Enter the International Shipping Details:
- Shipper VAT number
- Shipper EORI number
- Delivery terms (one of the below):
- DDP - If an item is being sent as Postal DDP (PDDP)
- PRS - If an item is being sent via a pre-registration scheme. Can be used for other International Commercial 3 Letter Trade Terms for Commercial Invoice Purposes.
- Can be left blank if none of the above is applicable.
- Default HS Tariff code - if an order item does not have an Extended Property for HS Tariff code added, this value will be used.
- Default Country of Origin - if an order item does not haven an Extended Property for Country of Origin added, this value will be used.
- Click Close
Once Integrated, you can click the Configure button on the Shipping Service screen to amend your details