UPS - Edit Services

This guide covers parts of the Edit Services screen that are specific to your UPS shipping integration

Editing services aims to make handling courier shipping services as simple as possible, regardless of what courier you are using. The most common steps for managing shipping services are available in our Generic Guide to Editing Services.

UPS Services

To add shipping services go to Shipping > Integrations > Services

shipping services

  1. Select service from the drop-down menu
  2. Click Add


UPS available services

  • Click here to see the full list of available services 
  • UPS 2nd Day Air®
  • UPS 2nd Day Air® A.M.
  • UPS 3 Day Select®
  • UPS Access Point® Economy
  • UPS Expedited™
  • UPS Express®
  • UPS Express® Early
  • UPS Express® Plus
  • UPS Express® Saver
  • UPS Mail Innovations® Economy Intl.
  • UPS Mail Innovations® Expedited
  • UPS Mail Innovations® First Class
  • UPS Mail Innovations® Priority Intl.
  • UPS Mail Innovations® Priority Mail
  • UPS Next Day Air Saver®
  • UPS Next Day Air®
  • UPS Next Day Air® Early
  • UPS Next Day Air® Saver
  • UPS SurePost® 1 lb or Greater
  • UPS SurePost® BPM
  • UPS SurePost® Less than 1 lb
  • UPS SurePost® Media
  • UPS Worldwide Expedited®
  • UPS Worldwide Express Plus®
  • UPS Worldwide Express®
  • UPS Worldwide Saver®
  • UPS® Ground
  • UPS® Standard
  • UPS® Today Dedicated Courier
  • UPS® Today Express
  • UPS® Today Express Saver
  • UPS® Today Standard
  • UPS® Worldwide Economy DDP
  • UPS® Worldwide Economy DDU
NB! Manifest filing is mandatory when using UPS® Worldwide Economy DDP and DDU services. See more here.

UPS service options

To edit services, go to Shipping > Integrations > Services > Edit on the required service line.edit services

Please note the available options can depend on the service.

Service Options

  • Commercial Invoice Removal: Allows to have import shipments sent directly to a third party without revealing the value of the goods contained on the commercial invoice.
  • Saturday Delivery: tick to enable delivery on Saturdays.
  • UPS Carbon Neutral: tick to use the UPS carbon shipping options. See more here.
  • Direct Delivery Only: tick to ensure the package is delivered to the residential or commercial address you provide. This service stops recipients from redirecting packages and prevents UPS drivers from rerouting deliveries when recipients are not at home

Hold for Pickup

  • Delivery to Addressee Only: tick to restrict parcel collection at the UPS Access Point™ location to the consignee named on the label.
  • EPRA Release Code: Electronic Package Release Authorization code that a claimant is required to provide in order to collect the package from a UPS Access Point

Quantum View Notification

Only one of the below options can be enabled at the same time due to UPS API limitations.
  • Ship Notification: tick to enable notification when a shipping request is received by UPS.
  • Exception Notification: tick to enable notification when there is a potential delay in delivery.
  • Delivery Notification: tick to enable notification of a shipment being delivered.
  • Memo: enter a personalised message appearing in all email notifications.

Delivery Confirmation

  • Delivery Confirmation Type: select the confirmation type in the dropdown.
  • DCIS Number: enter the delivery confirmation control number that confirms the package delivery.


  • Fail if Delivery Area Surcharge: when ticked, an error is produced when printing a shipping label, if surcharges for remote area delivery will occur for the shipment.

Export Details

  • Terms of Shipment: select the shipment terms for this service in the dropdown.
  • Duties and Taxes Bill to: select the party responsible for any duties and taxes payments in the dropdown.
  • Customs Value Includes Tax: when enabled, Linnworks will use the tax-inclusive order Total Value and the Unit Value of each item for any customs information printed and submitted to the courier. More details here.
    NB! This setting is enabled by default. Disable it to instruct Linnworks to use the order Total Value and the Unit Value with tax excluded.


Next steps