Automatically Assigning Packaging to Orders

Linnworks allows assigning packaging to open orders automatically based on the selected method in Settings > Generate Settings > Packaging Selection Method. The system uses weights, dimensions, and default packaging groups of ordered items to find the correct Packaging Group and Packaging Type for the order.

Settings PackagingSelectionMethod v2

Table of contents

  • Item Default Packaging Groups
  • Setting Packaging Group Prevalence
  • Auto Assignment Methods

Item Default Packaging Groups

Every stock item in Linnworks can be allocated to a specific Packaging Group. Depending on the selected auto-assignment method, Linnworks can then use this information to find the best packaging group/type for the order when an order is downloaded and saved. You can find out more about setting the inventory item default packaging groups here.

Setting Packaging Group Prevalence

When an order contains more than one stock item, it's likely that different items will be associated with different Packaging Groups. So that Linnworks can accurately select the correct group, you can assign a prevalence number to each group. Once added, Linnworks will select the group with the highest prevalence number first when attempting to allocate a packaging type. If that group doesn't contain a type that can be assigned to the order, the group with the next highest prevalence number will be used.

PackagingGroups Prevalence

To set an order prevalence for your packaging groups:

  1. Select Shipping.
  2. Select Packaging Groups.
  3. Double click the cell in the Prevalence column for the required Packaging Group and enter a number.

Auto Assignment Methods

You can control which method Linnworks uses to automatically set the packaging group for the order from the items contained within the order:

  1. Select Settings.
  2. Select General Settings.
  3. Select your required option from the Packaging Selection Method dropdown list in the Units of Measurement section.

Legacy Desktop Compatible: auto assigns the packaging type for an order based on the preferred packaging group of the first order item found by the system. The system works out the packaging type based on the total weight of all order items and chooses the packaging type which suits the total weight based on the From Weight and To Weight specification of a packaging type.

NB! The Legacy Desktop Compatible option is available to users who subscribed prior to 21.06.2021.

Take Maximum Dimensions of Order Items: packaging groups (as defined by order items) are checked in prevalence order (highest number first) to compare maximum order item dimensions to the packaging type dimensions to work out the correct packaging type to assign to the order. This method will initially retrieve the maximum Height, Width, and Depth dimensions from all of the order items and use this to find the appropriate packaging type that the items will fit within.

Stack Items Vertically: packaging groups (as defined by order items) are checked in prevalence order (highest number first) to compare combined order item height and maximum width/depth dimensions to the packaging type dimensions to work out the correct packaging type to assign to the order. This method will initially retrieve the sum of order item height along the maximum width and depth dimensions from all of the order items and use this to find the appropriate packaging type that the items will fit within.

Fit into Packaging by Weight: packaging groups (as defined by order items) are checked in prevalence order (highest number first) to compare combined order item weight to the packaging type weight range to work out the correct packaging type to assign to the order. This method will initially retrieve the sum of order item weights from all of the order items and use this to find the appropriate packaging type that is within the weight range. 

NB! Composite Items 
Take Maximum Dimensions of Order ItemsStack Items Vertically, and Fit into Packaging by Weight methods use the weight and dimensions of composite parent items to select the correct packaging type for the order. If the weight or dimensions of a parent item are not specified, the sum of the child items is used instead.

Fit graphically by all dimensions (3D): all packaging groups in the system are checked to compare combined order item dimensions to work out the correct packaging type that will fit the best and assign it to the order.

Fit graphically by all dimensions using the packaging group on items (3D): packaging groups, as defined by order items, are checked to compare combined order items dimensions to work out the correct packaging type that will fit the best and assign it to the order.